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Lack of resources Many companies have down-sized the staff that processes their telecom and utility invoices.   With the increased invoice lead time and multiple invoice types for all locations, most companies already do not have the staff to analyze and audit the invoices from procurement to payment of the invoice.  How can RadiusPoint manage the entire telecom and utility invoice lifecycle?
Lack of accurate inventory Most companies do not have an up-to-date inventory of the services, equipments and contracts that make up their entire telecom and utility environment.  The multiple vendors and carriers involved with these services and a decentralized ordering process are most often the culprit.  How can RadiusPoint help your organization?

Lack of automation Processing each invoice takes time and finding errors within these invoices takes even more time.  Achieving invoice payment and validating each charge on the invoice is the ultimate goal and responsibility of the Accounts Payable department and many companies do not have the staff or technology it takes to fully analyze and pay the telecom and utility invoices.  How many late payments are assessed to your organization for not getting the invoice processed and paid in time?  Find out how RadiusPoint's ExpenseLogic software can assist your organization.

Decentralized/maverick spending Enterprise customers with multiple locations and multiple employees who are allowed to place orders for services and software experience maverick every day.  A decentralized ordering process creates confusion within the organization and creates an increased expense due to the inability to use centralized spending for global purchasing power and leverage existing contract rates for the most competitive pricing for telecom and utility requirements.  Find out now how RadiusPoint can control maverick spending and create a centralized order repository for your organization's telecom, IT and utility invoices and services. 
Insufficient Expertise Most telecom and utility analysts within an organization only analyze the service costs for the current month compared to the previous month.  Most organizations do not have the staff with the level of expertise necessary to perform detailed analysis of these invoices and services.  How can RadiusPoint's certified staff help you manage your telecom and utility invoice lifecycle?


Privacy Policy

RadiusPoint has drafted this document, which details how we gather and disseminate information, in an effort to demonstrate our strong commitment to online privacy. Please contact us if you have any questions about our privacy policy.

Use of Internet Protocol Address
We use your Internet protocol (IP) address for several purposes: to help diagnose problems with our server, to administer our Web site, to help identify you and your shopping cart, and to gather broad demographic information.

Use of Registration Information
Our site's registration area requires customers to supply contact information, such as name and e-mail address, and demographic information and company information. We use this information to send you promotional materials from our company and from some of our partners. However, users may opt out of
or opt in to these promotional e-mail messages at any time. (See Opt Out/Opt In, below.)

Use of Demographic Information
We also collect demographic and profile data that we use to tailor our marketing material based on your needs.

Security
RadiusPoint
features security measures to protect the loss, misuse or alteration of information placed under our control.  The information collected is written to an Access database and is stored in a secure environment within the RadiusPoint firewall.

Opt Out/Opt In
RadiusPoint
allows users to opt out of receiving e-mail from us or our partners. To opt out of our mailing list you can send e-mail to a remove mailing list.

Disclaimer
This site contains links to other sites. RadiusPoint is not responsible for the content or privacy practices of these sites.

RadiusPoint does not disclose or provide any information gathered to third party organizations concerning users or user’s organizations that access www.radiuspoint.com.

Data Privacy Statement
RadiusPoint has drafted this document, which details how we gather and disseminate information, in an effort to demonstrate our strong commitment to data privacy. Please contact us if you have any questions about our privacy policy.  

For personal information of our clients and the employees of our clients, which RadiusPoint receives from the European Economic Area, RadiusPoint has committed to handling such personal information in accordance with the Safe Harbor Principles. RadiusPoint Safe Harbor certification can be found at http://web.ita.doc.gov/safeharbor/shlist.nsf/webPages/safe+harbor+list. For more information about the Safe Harbor Principles, please visit the U.S. Department of Commerce's Website at http://www.export.gov/safeharbor/sh_overview.html.

RadiusPoint collects information from the employee’s employer to set up access for the employee to view their monthly invoices from the various vendors that RadiusPoint is managing for the employer.  RadiusPoint provides the employee a user name and password to access their data on a monthly basis.  The data collected from the employer includes the employee name and cost center number that the employer uses to identify the employee for cost allocation.  This information is used only to match the employee with their monthly vendor invoices.

Information collected from the vendor may include the employee’s call details from their long distance or mobile phone use. 

If an employee does not wish to view their data collected from the various vendors managed by RadiusPoint the employee can opt out of viewing this data by notifying Customer Service at RadiusPoint.

Customer Service number 1-800-294-8067 or customerservice@radiuspoint.com

As long as the data is on the invoice provided by the vendor and the employer requests the management service from RadiusPoint the data will be collected and maintained by RadiusPoint. 

RadiusPoint does not forward any information gathered to a third party.

Security
Information collected is stored in the RadiusPoint server with secured access by user name and password.  Information is obtained from the vendor by either electronic or paper means.  This information is downloaded directly from the vendor in a secure environment.    Data is accessed by RadiusPoint employees for the purpose of audit and to answer questions that they employee may have about their data.  All employees of RadiusPoint sign a Non-Disclosure to further protect information.

Access
Access to personal information is provided by RadiusPoint to the employee 24x7 unless system maintenance is being performed, which may occur once per month for no more than 6 hours.   Employer will determine the employees that will have access and will provide those names and cost center numbers to RadiusPoint.   RadiusPoint will then provide the employee with a user name and password to gain access to the data collected from the vendor. 

Enforcement
If anyone feels that their information has been used in an inappropriate manner, that person should contact RadiusPoint’s Customer Service department at customerservice@radiuspoint.com or 1-800-294-8067.  The following steps will begin at the point of notification by the person.

1.   RadiusPoint‘s Vice President of Operations will be notified of the potential breach to begin the investigation.

2.   RadiusPoint will first investigate to determine how the information was used inappropriately and will report back the findings to the individual within 24 business hours. 

3.   If it is determined a breach has occurred, RadiusPoint will remedy the breach within 8 business hours of determining the cause of the breach. 

4.   Any employee of RadiusPoint that is involved or has been the direct result of the breach will be subject to immediate termination.

5.   RadiusPoint will put into place a mechanism to eliminate the breach for future users.

Should any person’s filing a dispute with RadiusPoint feel that all internal measures to resolve the compliant has failed the American Arbitration Association should be contacted for dispute resolution at www.adr.org/

 Verification
Compliance to these guidelines will be monitored and audited every twelve months by internal audit groups.  Compliance to these guidelines is incorporated into RadiusPoint’s guidelines and non-compliance can result in the inability to achieve SAS 70 certification by RadiusPoint.   

 Contact Us
If you have any additional questions or concerns about our privacy policy, please contact us:

RadiusPoint
1-800-294-8067
Fax: 901-373-5342

customerservice@radiuspoint.com
 8410 Wolf Lake Drive, Suite 109 
Memphis, TN 38133



 

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